CUSTOMER SERVICE
SHOPPING
SHOPPING ONLINE

Welcome to LA MER Online. Shopping is easy, convenient and secure. Simply select the product you want to purchase and follow the steps below:
Step One
Rollover a product image and click on the Shop Now button. Select your desired shade, size or form as relevant and then click "Add to bag".
(For additional product information, how-to videos and related links, click on the product name or product details link.)
Step Two
When you have finished selecting products for purchase, click the shopping bag icon found on any page or click the Checkout button that will be displayed each time you add an item to your cart. Follow the
onscreen instructions to proceed through the checkout process and submit your order.
Please note: you may change the contents of your shopping bag including the quantity of each item (up to eight [8] of any single item) during checkout prior to clicking on Submit Order.
Step Three
An email confirming receipt of your order will be sent shortly after your order is submitted. If an order confirmation does not arrive within 24 hours after submission, please contact us by phone at 31014917 or via cs@lamer.com.hk for assistance.
If you have any questions or concerns when placing an order or if you wish to inquire about a previously placed order, please call the LA MER Online Service Team at 31014917 or Contact Us. For fastest service, please have your order number available.

VIEW BAG

Click on the shopping bag icon to display your shopping bag with the list of the items selected for purchase, the quantities of each, and the cost of the purchase. You may remove items or change the quantities ordered on this page before proceeding to checkout.

DELETING ITEMS FROM YOUR SHOPPING BAG

If you wish to delete an item in your Shopping Bag, simply go to “View Bag” and select the "Remove" link below the product name. The item will be removed from your shopping bag.

OPTIMAL BROWSER SETTINGS

This site is best viewed with Internet Explorer 6.0 or higher and a minimum monitor resolution of 1024 x 768. Please note that monitors display colors differently based upon their settings.
Please feel free to email us with questions about specific colors, and we'll be happy to provide you with any additional information we have available.

SECURITY ONLINE

At lamer.com.hk, we understand how important security is to you. When you place an order at lamer.com.hk, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. We have used government approved encryption software. To find out more about SSL encryption software go to:
http://compnetworking.about.com/cs/securityssl/g/bldef_ssl.htm?terms=ssl
In order for encryption to take place, your browser must have the SSL protocol. The browsers that have this software are the following:

  • AOL 5.0 and higher
  • Internet Explorer 5.0 and higher
  • Mozilla Firefox
  • Netscape 6.0 (Windows only)
  • Safari
  • Google Chrome
MAXIMUM PURCHASE POLICY

We must limit orders to 8 of any single item, with a maximum purchase of 14 items per order. In addition, we must also limit orders to no more than three (3) orders per customer per day. If you have any questions, please contact us and we will be happy to assist.

ITEM AVAILABILITY
TEMPORARILY OUT OF STOCK/BACKORDERED ITEMS

If an item selected is temporarily out of stock at the time of your order, the item will be unavailable for adding to cart. You may click on 'NOTIFY ME' to receive an email notifcation once the item is back in stock. The item will be available for ordering by that time.

CHAT
CALL

We’re here to talk.

31014917